a world-leading provider of climate solutions for industries requiring precise control over indoor humidity, temperature, and energy, operates on a global scale with nearly 4000 employees and over 30 manufacturing and assembly sites. Given the critical importance of supply chain management to their success, Munters embarked on a transformative journey by partnering with vchain to optimize their supply chain operations.

Supply Chain Management Complexity

Munters' extensive global presence and complex supply chain demanded a more sophisticated and proactive approach to ensure operational efficiency and customer satisfaction.

Real-time Visibility

To thrive in an increasingly competitive landscape, Munters needed real-time visibility into their supply chain processes, including booking, order status with suppliers, transportation exceptions, and emissions data.

Proactive Decision-Making

Transitioning from a reactive to a proactive supply chain strategy was crucial for Munters to stay ahead of market demands and enhance their customer on-time-in-full (OTIF) performance.

The Challenge

Real-time Data Management

vchain's Control Tower processes and presents Munters with real-time supply chain data from various sources, offering a holistic view of their operations. This comprehensive data encompasses booking, supplier order statuses, transportation exceptions, emissions data, and more.

Customs Brokerage and Trade Compliance Support

By analyzing real-time data and trends, vchain's Control Tower offers tactical execution recommendations for short-term improvements. These insights allow Munters to optimize their supply chain on an ongoing basis, enhancing their ability to meet customer OTIF expectations.

Our Solution

KPI Monitoring

The Control Tower enables Munters to monitor critical operational Key Performance Indicators (KPIs) in real time. This visibility empowers them to make data-driven decisions swiftly, ensuring that their supply chain aligns with their strategic objectives.

Through their collaboration with vchain and the implementation of the Control Tower, Munters realized significant improvements in their supply chain operations:

Transitioned from a passive reactive approach to a proactive, strategic one

Gained real-time visibility into critical supply chain data

Enhanced customer OTIF performance, resulting in higher customer satisfaction and loyalty

The Results

Received tactical execution recommendations for continuous optimization

Monitored and improved key operational KPIs

Transitioned from a passive, reactive approach to a proactive, strategic one.
Gained real-time visibility into critical supply chain data.
Monitored and improved key operational KPIs.
Received tactical execution recommendations for continuous optimization.
Enhanced customer OTIF performance, resulting in higher customer satisfaction and loyalty.

Through their collaboration with vchain and the implementation of the Control Tower, Munters realized significant improvements in their supply chain operations

The control tower processes and presents our real-time supply chain data, including booking, suppliers' order status, transportation exceptions, emissions data, and more. The Control Tower enables us to monitor crucial operational KPIs and offers tactical execution recommendations for short-term improvements, leading to enhanced customer on-time-in-full (OTIF) performance."

“Using vchain's control tower, we have transitioned Munters from a passive, reactive supply chain approach to a proactive, strategic one.

Per Horneij

VP Strategic sourcing

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